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Eastridge InQ
Eastridge InQ Contact Center Provides Results that Increase Service Levels
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Proven Results that Increase Service Levels

When using a contingent workforce, you need a partner you can rely on to handle the "peaks and valleys" of your business needs. Whether you need to fill a single position or an entire team, we can help and pride ourselves on our ability to meet high-volume staffing needs with minimal notice. Here are a few of our recent successes:

  • In the first week of working with a large contact center, we placed more than 25 customer service representatives. Our client experienced the lowest attrition in their history of working with staffing agencies.
  • Our partnership with a financial services contact center resulted in the placement of over 50 inside sales professionals in a three-week period, 94% of which met sales targets and exceeded commission projections.
  • Within the first month of serving a local financial services client, we filled 60 customer service positions, with a 71% increase in retention over their current provider.
  • In the summer of 2006 we were contracted to assist with an aggressive ramp for a nationwide travel and roadside assistance provider for "seasonal temporary" staff. We were able to place over 61 customer service representatives in a minimal amount of time; 84% of the candidates we sent completed a three-week training program. Due to the exceptional quality and performance that our associates displayed; 63% of our "seasonal" employees were converted to full-time employment status.
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